checking your website's statistics

If you have Control Panel access to your hosting, you can check your own stats as often as you like. Not everyone has access, so please check with us.

1. Log in to the Control Panel - www.yourdomain.com.au/cpanel or click on the direct link if we gave it to you.
   Type in your user name and password in the pop up window when promted and click OK.
   (skip to step 4 if you have been given the direct link to the stats page)
2. There are a large number of icons on the first page which will take you various pages in the Control Panel. You should leave them alone unless you know what you’re doing. Please don’t poke around in there. One wrong click could damage or delete your website.
3. Click on the AWSTATS icon in the 'logs' section.
4. You will now see a list of the domain names you have. Click on the little magnifying glass next to the one you want to look at (most people will only have one in here).
5. You will now see information for the current month, along with a monthly summary. To change the month, change the info in the reported month section at the very top of the page by using the drop down boxes and clicking OK.
6. Unique visitors = How many people have visited your website
   Number of visits = How many visits to your website
   Pages = How many pages were looked at on your website
   Hits = How many items and images loaded up when people looked at your site. Ignore it. For the average person, it’s a useless statistic.
   Bandwidth = How much bandwidth was viewed, not really relevant to most either.
7. Days Of The Month will help you out if you run an ad campaign in another medium (mentioning your website address) to see how effective it may have been.
8. Days Of The Week gives you a good idea if people are interested in your site at the end of the week or at other times.
9. Hours - Tells you what time of the day people are looking.
10. Countries lets you know what country your visitors are coming from. You’ll be surprised by what you see here!(to be honest, we're not quite sure how accurate this information is.)
11. Hosts, Authenticated Users, Robots, File Types you can pretty much ignore.
12. Visits duration lets you know how long people stay on your site. Don’t be discouraged by a lot of stays less than 30 seconds. It either means they quickly found what they were after, or they found you in a search engine under some weird search and found the site was nothing like what they were looking for.
13. Pages is a really important one. It tells you how many visits you get to each page, along with whether that particular page was an entry or exit page. The exit page figures will tell you what people were looking for, because once they found it, they left the site. The / at the top of the list is your home page.
14. Connect to site from tells us how people found your site.
    Don’t be concerned if you see weird things in the Links from an external page section. There are bad websites (usually porn related) that send out information making it look like they link to your site. Why they do this I don’t really know. It’s about as sensible as spam. Just ignore it.
15. Search Keywords & Search Key Phrases tell us what people typed in to a search engine to find you. If the words you think someone would type in to a search engine to find you are not on this list, then we’ll need to sit down with you and have a chat about tweaking your site to be search engine friendly. This is always done when your site is built, but you might change the focus of your business, and as you do, your website needs updating to reflect this. If you didn’t pay much attention to giving us keywords when we built your site, now might be the time to.
16. Miscellaneous. There’s one in here you should take a look at, add to favourites. This will tell you how many people that visited your website have every intention of coming back and looking again.

If you have any other questions about stats, please contact us.